We examine which method or combination of methods can be best deployed with regard to every survey request. Multiple factors influence this, such as the target group, the sample size, the type of questions, and the available budget.

We apply the following quantitative survey methods:

written survey

telephone survey

face-to-face survey

online survey

We apply the following qualitative survey methods:

in-depth interviews

group discussions

Telephone field work takes place in our call centre within the boundaries of our own business premises. The advantage of this is that we can continuously monitor the progress and quality of the survey and that adjustments can be quickly implemented should this become necessary. Our professional call centre is equipped with modern facilities. As customer, you will be given the opportunity to watch and/or listen when we conduct interviews. This will ensure that you can form a better picture of the target group and the survey and you will gain insight into our working method.

We have an extensive interviewer database and broad experience with different types of telephone surveys. The interviewers are at least trained to a higher vocational level and we train and check on them ourselves. Right Marktonderzoek employs a field work supervisor. This field work supervisor is in close contact with both the project manager and the interviewers during each survey.

In short, Right Marktonderzoek has the knowledge, experience and correct facilities to also develop and carry out telephone surveys in a professional manner.